Order Information


How can I place an order with tooldepot247.com?
When can I expect my order once I've purchased it at tooldepot247.com?
Can I track my order?
How can I pay for my order with tooldepot247.com?
What about payment by checks, COD’s and Purchase Orders?
Will I be charged State and Local Sales Tax?
What are the shipping charges?
Where does tooldepot247.com ship?
What about special shipping?
What is tooldepot247.com's return Policy?
Is it safe to order on your web site?
How often do you update tooldepot247.com?
What about my privacy?

How can I place an order with tooldepot247.com?
At Tooldepot247.com, we want to make things as easy as possible for you. To do that, we not only take orders online by also by phone and fax. And if you're in the area, drop by and see us in person.

For online orders, we have created a secure online environment. Simply follow the step-by-step checkout procedures. If you run into any problems, contact us toll-free at 1-888-292-1187.

For telephone or fax orders, please contact us toll-free at 1-888-292-1187. Here’s the following information you’ll need: The name of the product, its part number and the quantity that you are ordering. Also, have on-hand your contact information and credit card number.

When can I expect my order once I've purchased it at tooldepot247.com?

In most cases, orders placed Monday – Friday before noon CST will be shipped on the same day. If we get your order after noon (12:00 PM) CST, we'll ship it out first thing the following business day. Orders that are placed after noon (12:00 PM) on Friday or during the weekend will be processed on the next business day.

Can I track my order?

Once we have processed your order and have shipped it, a tracking number will be assigned. By using this tracking number, you can find out about your shipment through our shipping links. If you have any problems, contact us toll-free at 1-888-292-1187.

Payment Information

How can I pay for my order with tooldepot247.com?

We accept Visa, MasterCard, and Discover cards. 

What about payment by checks, COD’s and Purchase Orders?

Sorry, but no COD's are accepted. For everyone's protection, checks or Money Orders, received by mail, will delay shipment of the product(s) as it's best for both of us to wait until the check has cleared before product is shipped.

Will I be charged State and Local Sales Tax?

All orders shipped to the state of Iowa are subject to state/local sales tax. Shipments outside the state of Iowa are not charged tax.

Shipping Information

What are the shipping charges?

Shipping from Tooldepot247.com is very reasonable.

We charge a flat Handling rate of $2.00 on all orders .

Heavier shipments will incur additional charges.

There is a surcharge for residential shipments of heavier items, i.e. 70+lbs.

Please note these rates apply only to shipping in the continental U.S. For shipments to other locations, contact us toll-free at 1-888-292-1187, or email us by clicking here.

Where does tooldepot247.com ship?

We ship within the continental U.S. as well as to Hawaii and Alaska. Additional shipping charges though will apply to shipping outside the continental U.S.  We do not ship internationally.

What about special shipping?

We are able to honor special shipping requests such as UPS 1-day and 2-day service. Please contact us toll-free at 1-888-292-1187 for more information. Please note additional shipping charges will be applied to your credit card when billing is processed.

What is tooldepot247.com's return Policy?

If you are not totally satisfied, simply return the merchandise to us within 30 days of receipt, shipping prepaid, for a full refund of your purchase price less freight. There is no restocking charge unless the item was special ordered and not normally stocked in our warehouse. 

Please email us for an RGA number before returning any item(s). Click Here to request RGA#.

We do not, however, refund the delivery charges. The returned merchandise must be new, complete, and in its original packaging. We cannot issue a credit or refund for any product that is returned to us that has been used or altered, or has any missing parts or packaging.

Site & Security Information

Is it safe to order on your web site?

We have done everything possible to make sure that when you buy something from ToolDepot247.com, your personal information is not shared. Please visit our Privacy Page for more information. But, be assured, we have partnered with (SECURE TRANSACTION COMPANY) to ensure that our customers information and transactions are highly encrypted to keep hackers from compromising any data.

But, let's say you are still concerned about an online transaction. Not to worry, just contact us toll-free at 1-888-292-1187 and have the following information ready: The name of the product, its part number and the quantity that you are ordering. Also, have on-hand your contact information and credit card number.

How often do you update tooldepot247.com?

In a word, constantly! We want our customers to get the most updated prices and product information. You might find that when you visit ToolDepot247.com in the morning, you'll find different hot deals later in the day. We that in mind, we suggest you visit ToolDepot247.com on a regular basis!

What about my privacy?

At ToolDepot247.com, we are advocates of your privacy. We promise that we will never exchange, sell or give away any information about you to any third party. Again, please visit our Privacy Page for details on how far ToolDepot247.com has gone to make sure your privacy is protected.